Gas Ranges

BROILER BURNER FAILS TO LIGHT

Is the ignition system broken?
Contact a designated service technician to replace it.

Has a household fuse been blown or has the circuit breaker been tripped?
Replace the fuse or reset the circuit. Back to top

SLOW BAKING OR ROASTING

Was the oven preheated?
Wait for oven to preheat before placing food in oven.

Is there proper air circulation around bakeware?
See “Positioning Racks and Bakeware” section of your Use & Care Guide.

Is the proper length of time being used?
Increase baking or roasting time.

Is the proper temperature set?
Increase temperature 25°F (15°C).

Has the oven door been opened while cooking?
Oven peeking releases oven heat and can result in longer cooking times. Back to top

BAKING RESULTS NOT WHAT EXPECTED

Was the oven preheated?
Wait for oven to preheat before placing food in oven.

Are the racks positioned properly?
See “Positioning Racks and Bakeware” section of your Use & Care Guide.

Is there proper air circulation around bakeware?
See “Positioning Racks and Bakeware” section of your Use & Care Guide.

Is the batter evenly distributed in the pan?
Check to make sure batter is level in the pan.

Is the appliance level?
Level the appliance. See the Installation Instructions.

Are baked items too brown on the bottom?
Decrease oven temperature 15°F to 25°F (5°C to 15°C).

Are crust edges browning early?
Use aluminum foil to cover the edge of the crust. Back to top

COOKTOP COOKING RESULTS NOT WHAT EXPECTED

Is the proper cookware being used?
See “Cookware” section of your Use & Care Guide.

Is the control knob set to the proper heat level?
See “Cooktop Controls” section of your Use & Care Guide. Back to top

DISPLAY SHOWS MESSAGES

Is the display showing “PF”?
There has been a power failure. Press OFF/CANCEL to clear the display. Reset the clock, if needed. See “Clock” section of your Use & Care Guide.

Is the display showing “F” followed by a number?
Press OFF/CANCEL to clear the display. If an "F" code appears again, contact a trained repair specialist.

Has a delay start been set?
See “Timed Cooking” section of your Use & Care Guide. Back to top

OVEN TEMPERATURE TOO HIGH OR TOO LOW

Does the oven temperature calibration need adjustment?
See “Oven Temperature Control” section of your Use & Care Guide. Back to top

OVEN BURNER FLAMES ARE UNEVEN, YELLOW, OR NOISY

Is propane gas being used?
The appliance may have been converted improperly. Contact a trained repair specialist.

Is the air/gas mixture correct?
Contact a designated service technician to check the air/gas mixture or see the Installation Instructions. Back to top

OVEN MAKES MUFFLED TICKING NOISE WHEN IN USE

This is normal and occurs when the oven burner cycles on and off to hold the set oven temperature. Back to top

OVEN WILL NOT OPERATE

Is the power outlet properly wired and polarized?
Try another outlet to check for proper wiring and polarity.

Is this the first time the oven has been used?
Turn any one of the surface burner knobs on to release air from the gas lines.

Is the electronic oven control set correctly?
See “Electronic Oven Control” section of your Use & Care Guide.

On some models, is the Oven Lockout set?
See “Oven Lockout” section of your Use & Care Guide.

Is the main or regulator gas shutoff in the off position?
Contact a designated service technician or see the Installation Instructions. Back to top

EXCESSIVE HEAT AROUND COOKWARE ON COOKTOP

Is the cookware the proper size?
Use cookware about the same size as the surface cooking area, element or surface burner. Cookware should not extend more than 1 in. (2.5 cm) outside the cooking area.

Are the right side surface burners rotated toward each other?
See "Burner Rotation" section of your Use & Care Guide. Back to top

COOKWARE NOT LEVEL ON COOKTOP

Is the range level?
Level the range. See the Installation Instructions.

Is the proper cookware being used?
Use cookware with a flat bottom see the “Cookware” section of your Use & Care Guide. Back to top

SURFACE BURNER MAKES POPPING NOISES

Is the burner wet?
Let it dry. Back to top

SURFACE BURNER FLAMES ARE UNEVEN, YELLOW AND/OR NOISY

Are the burner ports clogged?
On sealed burner models, see “Sealed Surface Burners” section of your Use & Care Guide.

On open burner models, see “Surface Burners” section of your Use & Care Guide.

On models with caps, are the burner caps positioned properly?
See “Sealed Surface Burners” section.

Is the burner damaged?
On models with caps, look for warped cap. Place cap, flat side-down, on a flat surface. If cap wobbles noticeably, it is warped. Place cap on different burner for further check of warping. Replace warped cap. Contact a trained repair specialist if the condition does not improve.

Is the air/gas mixture correct?
Contact a designated service technician to check the air/gas mixture, or see the Installation Instructions.

Is propane gas being used?
The appliance may have been converted improperly.

Contact a trained repair specialist. Back to top

SURFACE BURNERS WILL NOT OPERATE

Is this the first time the surface burners have been used?
Turn on any one of the surface burner knobs to release air from the gas lines.

Is the control knob set correctly?
Push in knob before turning to a setting.

Are the burner ports clogged?
On sealed burner models, see “Sealed Surface Burners” section of your Use & Care Guide.

On open burner models, see “Surface Burners” section of your Use & Care Guide. Back to top

NOTHING WILL OPERATE

Is the power outlet properly wired and polarized?
Try another outlet to check for proper wiring and polarity.

Is the power supply cord unplugged?
Plug into a properly grounded 3 prong outlet.

Has a household fuse been blown or has the circuit breaker been tripped?
Replace the fuse or reset the circuit.

Is the main or regulator gas shutoff valve in the off position?
See Installation Instructions.

Is the range properly connected to the gas supply?
Contact a trained repair specialist or see Installation Instructions. Back to top