Microwaves

THE DISPLAY IS SHOWING “:”

There has been a power interruption. Reset the clock.

If none of these items is causing your problem, see the “Assistance or Service” section in your Use & Care Guide. Back to top

THE FAN SEEMS TO BE RUNNING SLOWER THAN USUAL

The oven has been stored in a cold area. The fan will run slower until the oven warms up to normal room temperature. Back to top

YOU DO NOT HEAR THE PROGRAMMING TONE

The command is not correct. Back to top

THE DISPLAY SHOWS A TIME COUNTING DOWN BUT THE OVEN IS NOT COOKING

The oven door is not closed completely.

You have set the controls as a kitchen timer. Touch OFF/CANCEL to cancel the Minute Timer. Back to top

THE TURNTABLE WILL NOT TURN

The turntable is not correctly in place. Make sure the turntable is correct-side up and is sitting securely on centre shaft.

The support is not operating correctly. Remove turntable, check the turntable support is properly in place, and restart oven. If turntable support does not move, call a designated service technician for repair. Cooking without the turntable can give you poor results. Back to top

MICROWAVE COOKING TIMES SEEM TOO LONG

The electric supply to your home or wall outlets is low or lower than normal. Your electric company can tell you if the line voltage is low. Your electrician or service technician can tell you if the outlet voltage is low.

The cook power is not at the recommended setting.

Larger amounts of food need longer cooking times. Back to top

THE MICROWAVE OVEN WILL NOT RUN

The door is not firmly closed and latched.

You did not touch START.

You did not follow directions exactly.

An operation that was programmed earlier is still running.

You have not set the time after touching COOK TIME. Back to top

NOTHING OPERATES

Is the microwave plugged into a live outlet with the proper voltage?
See Installation Instructions

Have you blown a household fuse or tripped a circuit breaker?

Has the electric company experienced a power failure? Back to top